Cold calls to 350 locals to rate Council performance

Do you think Broken Hill City Council is doing a good job? Well, here’s your chance to give them a piece of your mind – good or bad – as the annual Community Satisfaction Survey officially launches.

Having said that, only 350 locals, picked at random via unsolicited phone calls, are going to get the opportunity to talk to Taverner Research.

Council are spending thousands of dollars of ratepayers’ money to pay the company to provide a platform for locals to voice opinions about the Council and the city.

Jay Nankervill, Council’s General Manager, says he realises not everyone appreciates cold calls, and as it happens most will be contacted in the week just about when they’re sitting down to the evening meal.

“While we recognise not everyone appreciates unsolicited calls, if you are among the 350 who receive a call from Taverner, we kindly ask for 15 minutes of your time to share your thoughts,” Mr Nankivell said.

The company will be calling locals between 4pm and 8pm on weekdays and 10am to 4pm on weekends, over a two-week period, which started on Thursday – June 1.

“Any information provided will greatly aid us in better addressing the community’s needs now and in the future,” said Mr Nankivell.

All results from the Community Satisfaction Survey will be made publicly available on the Council’s website upon completion.

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